Payment Policy
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At EcomDreamz, we are committed to providing seamless and secure payment options for our clients.
As a service-based company, we ensure flexible payment solutions to accommodate various preferences.
Please review our payment policy below to understand the terms and conditions governing payments for our services.
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal – We fully support PayPal transactions for easy and secure payments.
- Bank Transfers (for enterprise clients)
- Popular Payment Gateways – We accept most widely used gateways, including Stripe, Razorpay, and Square.
- Other payment methods may be available based on prior agreement
Payment Terms
- Full Payment: Services must be paid for in full before the start of any work unless otherwise agreed upon.
- Subscription Services: Recurring services will be billed automatically according to the agreed-upon billing cycle.
- Custom Projects: Large-scale or custom projects may require a deposit, with the balance due upon project completion.
Invoices & Receipts
- All payments will receive an electronic receipt via email.
- Detailed invoices are available upon request.
Late Payments
- Payments not received by the due date may be subject to service suspension or additional fees.
- If payment is not made within 7 days of the due date, services may be paused until payment is received.
- Clients with repeated late payments may be required to pay upfront for future services.
Refund Policy
- If you are not satisfied with our services, we offer a full refund within 30 days of purchase. Please refer to our Refund Policy for full details.
Chargebacks & Disputes
- We encourage all clients to contact us first to resolve any billing issues.
- Unauthorized chargebacks may result in service suspension or termination.
Service Cancellation
- Clients wishing to cancel a subscription must notify us at least 15 days before the next billing cycle to avoid being charged.
- Cancellation requests can be sent to hello@ecomdreamz.com.
Security & Privacy
- All transactions are processed through secure payment gateways to ensure your data remains protected.
- We do not store credit card details on our servers.
For any questions or payment-related inquiries, please contact us at hello@ecomdreamz.com.
EcomDreamz reserves the right to update or modify this payment policy at any time without prior notice.